Only items purchased through this website can be exchanged / returned for online credit. Items purchased at a retail store should be returned to that store and are subject to that stores return policy.
Please contact us before any return / exchange for the correct shipping address.
Please include a note with the new size you would like. Buyer will pay return shipping and new shipping cost ( include $5 ).
Within 30 days of purchase, online credit will be given in exchange for returns on unworn and unwashed items (excluding original shipping cost).
On any Return / Exchange, make sure to get tracking on your package.
If you are unsure about sizing I would recommend visiting one of the Surf shops that carry the Carleton brand.
50 E Main St A, Babylon, NY 11702
247 W Main St A, Sayville, NY 11782
Flying Point Greenport
405 Main St, Greenport, NY 11944
Flying Point Sag Harbor
34 Main St, Sag Harbor, NY 11963
Flying Point Southampton
79 Main St, Southampton, NY 11968
Get Up Stand Up NY
10 Bell St, Bellport, NY 11713
49 Sunset Ave, Westhampton Beach, NY 11978
Long Beach Surf
70 W Park Ave, Long Beach, NY 11561
678 NY-25A, Rocky Point, NY 11778
Sunrise to Sunset Surf - Sport
36 Hill St, Southampton, NY 11968
136 S Country Rd, Bellport, NY 11713